Contact Us / 联系我们

For account, billing, payment, refund, privacy, legal, or abuse questions, email [email protected].

账号、支付、隐私、合规、滥用举报和服务问题，请联系 [email protected]。

Logged-in users can submit account-specific support requests from the dashboard ticket center. Include order numbers, request IDs, screenshots, and error messages when relevant.

已登录用户可以通过控制台工单提交账号相关问题。涉及订单或 API 故障时，请附上订单号、请求 ID、截图和错误信息。

We review support requests as soon as possible. Payment, account security, and compliance issues are prioritized over general product questions.

Please do not include API secrets, private keys, passwords, or highly sensitive content in ordinary email unless support specifically requests a secure path.